Legal Information
Last updated on 23 September 2026.
Identity of the Website Operator and Its Role
The website is operated by headflowix, a commercial entity providing online and in-person educational services focused on course programming, coding skills, artificial intelligence, data analytics, and related professional development programmes. headflowix acts as the primary service provider, course creator, and platform operator responsible for delivering training content, managing enrolments, processing payments, and facilitating learner support. The operator handles all aspects of course delivery, including curriculum development, instructor coordination, certification issuance, and compliance with Singapore regulatory frameworks for training providers. This role ensures that users receive practical, industry-relevant skills training while the operator maintains full accountability for the quality and accuracy of the educational offerings presented on the site.
Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives Required in the Target Country
headflowix is incorporated as an Exempt Private Company Limited by Shares under the Companies Act 1967 of Singapore. The Company Registration Number (UEN) is 201923625H, issued by the Accounting and Corporate Regulatory Authority (ACRA). This UEN serves as the primary legal identifier and tax reference number for all official communications, invoices, publications, and regulatory filings. The company was incorporated on 20 July 2019. It holds Registered Training Provider (RTP) status with SkillsFuture Singapore, enabling eligibility for government subsidies and funding schemes such as SkillsFuture Credits, SSG subsidies, and IBF funding. No specific GST registration number is displayed as it is not required for disclosure on the legal page under current thresholds, though the operator complies with all IRAS obligations. Responsible representatives include the appointed directors and officers as recorded with ACRA, who oversee compliance with the Companies Act requirements for displaying the company name and UEN on all business letters, official notices, publications including websites, invoices, and other documents. Failure to display these identifiers on publications can result in penalties under the Companies Act. The operator maintains all required corporate filings, including annual returns, to remain in good standing.
Registered Office and Available Contact Details
The registered office of the operator is located at 199B Thomson Road, Goldhill Centre, Singapore 307636. This address is used for all official correspondence and regulatory communications as required by Singapore law. Available contact details for general enquiries, support, and legal matters include the email address [email protected] and telephone number +65 9193 8589. These channels are accessible via the dedicated Contacts page, which features a contact form for visitor submissions. The site also maintains a site-wide cookie banner for transparency on data collection practices. All contact methods comply with the Spam Control Act and PDPA requirements for providing unsubscribe or opt-out mechanisms where applicable. Users are encouraged to use these official channels for any queries regarding courses, refunds, data requests, or policy matters rather than third-party platforms.
Purpose, Scope, and Intended Audience of the Website
The primary purpose of the website is to offer comprehensive course programming and skills training programmes designed to equip individuals and corporate teams with practical competencies in coding, generative AI, data science, digital marketing, and soft skills relevant to the modern workplace. The scope includes course listings, enrolment management, subsidy calculators, blog content for thought leadership, free resources, and corporate training solutions. The intended audience comprises working professionals in Singapore and beyond seeking to upskill or reskill, individuals eligible for SkillsFuture funding, corporate clients looking to train employees, and learners interested in career advancement in technology and related fields. The site targets users who are at least 18 years of age or have parental consent where applicable, with content tailored to adult learners pursuing professional development. The website operates as a commercial platform facilitating direct transactions for course fees, subject to applicable subsidies and funding eligibility verified through government portals.
Rules for Access to and Acceptable Use of the Website
Access to the website is granted on the condition that users comply with all applicable Singapore laws, including the Computer Misuse Act and the Protection from Online Falsehoods and Manipulation Act. Users must not engage in any activity that disrupts the site, attempts unauthorised access, transmits malicious code, or infringes intellectual property rights. Acceptable use includes browsing course information, submitting enrolment forms with accurate personal details, participating in blog comments where enabled, and utilising subsidy calculators for personal planning. Prohibited activities encompass scraping content, creating fake accounts, misrepresenting identity for funding purposes, posting defamatory or illegal material, or using the site for commercial solicitation without prior written consent. The operator reserves the right to suspend or terminate access for violations. Users acknowledge that the site may undergo maintenance or updates affecting availability. Age restrictions apply where courses involve funding schemes requiring participants to meet specific eligibility criteria set by SkillsFuture Singapore or other authorities.
Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property
All content on the website, including course materials, text, images, videos, blog articles, calculators, templates, and design elements, is the exclusive property of headflowix or its licensors. Trademarks, service marks, and logos associated with the operator and its programmes are protected under the Trade Marks Act of Singapore. Users may access and view content for personal, non-commercial educational purposes only. Permitted use is limited to enrolling in courses, downloading personal certificates upon completion, and sharing non-proprietary summaries for internal professional development. Any reproduction, distribution, modification, public display, or commercial exploitation of content, including course materials or blog posts, requires prior written permission from the operator. Infringement may result in legal action, including claims for damages and injunctive relief. Third-party trademarks appearing on the site remain the property of their respective owners and are used for informational purposes only. The operator does not grant any licence or right to use its intellectual property beyond the explicit permissions stated herein.
Accuracy, Availability, and Proportionate Limitations of Liability
The operator strives to ensure that all information on the website, including course descriptions, pricing, schedules, subsidy eligibility, and blog content, is accurate and up to date at the time of publication. However, course details, fees, and availability are subject to change without prior notice due to operational requirements, regulatory updates, or instructor availability. The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by Singapore law. The operator shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from use of the site, reliance on content, course outcomes, funding decisions, or technical issues, except where liability cannot be excluded or limited under the Unfair Contract Terms Act or Consumer Protection (Fair Trading) Act. Total liability, where applicable, shall not exceed the fees paid by the user for the specific course or service giving rise to the claim. Users are advised to verify all details directly before enrolment and to consult professional advisors for personal circumstances.
External Links and Third-Party Content
The website may contain links to external websites, government portals such as MySkillsFuture, payment processors, or third-party resources for informational purposes. The operator does not control, endorse, or assume responsibility for the content, privacy practices, accuracy, or availability of any linked external sites. Users access such links at their own risk and should review the terms and policies of those sites independently. Third-party content, including user-generated comments on the blog (where enabled), testimonials, or embedded resources, is not necessarily verified by the operator and does not represent its views. The operator disclaims any liability for damages or losses resulting from reliance on external or third-party content. Where third-party services are integrated for payments or analytics, users are subject to the respective providers' terms in addition to this notice.
Data Protection and Privacy Matters
The collection, use, and disclosure of personal data on this website are governed by the Personal Data Protection Act 2012 (PDPA) of Singapore. The operator acts as the data controller and implements reasonable security measures to protect data against unauthorised access, loss, or misuse. Purposes for data collection include course enrolment processing, funding verification with SkillsFuture Singapore and other agencies, payment handling, service improvement, and marketing communications (with opt-out options). Users have rights to access their personal data, request corrections, and withdraw consent where applicable, subject to legal and contractual obligations. Detailed practices, including cookie usage managed via the site-wide cookie banner, data retention periods, and third-party disclosures, are set out in the Privacy Policy page. The operator notifies users of any material changes to data handling practices. For data protection queries or complaints, users may contact the operator via the provided channels or lodge complaints with the Personal Data Protection Commission (PDPC) of Singapore.
E-Commerce and Consumer Protection
Transactions for course enrolments are conducted in accordance with the Electronic Transactions Act, which recognises the validity of electronic contracts and records. The Sale of Goods Act and Consumer Protection (Fair Trading) Act (CPFTA) apply to the supply of educational services, prohibiting misleading or deceptive conduct, unfair contract terms, and false representations regarding course outcomes, subsidies, or guarantees. All promotional claims about career benefits or skills acquisition are general in nature and not guarantees of employment or specific results. Refund, cancellation, and payment terms are detailed in the Payment and Refund Policy page, including administrative fees, withdrawal windows, and no-show policies. Users are entitled to clear information on total costs, including any GST where applicable, before completing transactions. The operator maintains records of transactions for compliance and dispute resolution purposes. Any complaints regarding unfair practices may be referred to the Competition and Consumer Commission of Singapore (CCCS) or relevant authorities.
Applicable Law, Competent Courts, and Consumer Dispute Rights
This legal information page and all matters arising from the use of the website or services are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles. The competent courts of Singapore have exclusive jurisdiction over any disputes, except where mandatory consumer protection laws provide otherwise. For consumer disputes involving small claims (typically up to S$10,000 or as updated by the Small Claims Tribunals), users may file claims at the Small Claims Tribunals for efficient resolution. Mediation or alternative dispute resolution options may be available through government-supported schemes. Data protection complaints can be directed to the PDPC. The operator encourages amicable resolution through direct contact before formal proceedings. Nothing in this notice excludes or limits rights that cannot be excluded under Singapore consumer law.
Contact Route, Changes, and Last-Updated Date
For enquiries, data access requests, complaints, or feedback, users should utilise the contact form on the Contacts page, email [email protected], or call +65 9193 8589. The operator aims to respond within reasonable timeframes. This legal information page may be updated periodically to reflect changes in law, business practices, or regulatory requirements. The most current version will always be available on the website, and continued use constitutes acceptance of any updates. Material changes will be highlighted where practicable. The last update occurred on 23 September 2026. Users are advised to review this page regularly alongside the Privacy Policy, Cookie Policy, Terms of Use, and Payment and Refund Policy for a complete understanding of their rights and obligations.
